For teams that live on the phone

Your customers message you in six places.
Your reps check one.

Instagram DMs, Messenger, WhatsApp, lead forms, your website and SMS all land in the same inbox — with the full history, the calls and the notes attached to one contact.

Book a 15-minute demo See how it works
What's new Contact updates Ask AI CL
ContactsSmart ListsBulk ActionsCustom FieldsTasksCompanies

Contacts

3,412 Contacts Import+ Add Contact
All+ Add Smart List
FiltersSort Search ContactsManage fields
Contact namePhoneEmailBusiness nameCreated (EDT)Last activity
MMarcus Delgado(647) 555-0142m.delgado@…—Sep 6, 2026 03:46 PM2 minutes ago
PPriya Ramesh(437) 555-0118priya.r@…—Sep 6, 2026 02:46 PM1 hour ago
TTony Vasquez(289) 555-0173——Sep 6, 2026 02:19 PM1 hour ago
AAlicia Bennett(416) 555-0164a.bennett@…—Sep 6, 2026 02:13 PM1 hour ago
RRay Kowalski(647) 555-0109——Sep 6, 2026 01:05 PM2 hours ago
NNina Tran(647) 555-0137nina.tran@…—Sep 6, 2026 12:35 PM3 hours ago
JJordan Silva(416) 555-0155——Sep 6, 2026 12:20 PM3 hours ago
DDana Whitfield(647) 555-0126d.whit@…—Sep 6, 2026 11:38 AM4 hours ago
Page 1 of 17120Prev1Next
Every channel your customers actually use: InstagramMessengerWhatsAppLead formsSMSWebsite
How it works

Three things, done properly

You're not short on leads. You're short on someone picking up the phone while the customer still cares.

1

Six channels, one queue

Instagram, Messenger, WhatsApp, lead forms, SMS and your website all come into the same inbox. Nothing sits in an app nobody had open.

2

The right rep gets pinged

Push, text and email within seconds, with the customer's own words attached. One tap to dial.

3

Several shots, same day

The workflow gives your rep more than one chance to reach the same customer today — different times, different channels — instead of one call and a shrug.

Auto dialer

Hit start, and it dials the next lead for you

The workflow builds the list. Your rep presses start and the dialer moves them straight from one lead to the next — no looking up numbers, no deciding who's next, no dead time between calls.

▶Next → Ask AIDS
Conversations ConversationsManual ActionsSnippetsTrigger LinksAnalyticsSettings

Manual Actions

Manual Actions are tasks that require you to manually place calls or send SMS messages to contacts.

▷ Let's Start
Workflows ⌄ ⌕ 1- Fresh Leads Workflow ⌄
ContactsWorkflowAssigned ToTypeStatusDate Added
MDMarcus Delgado1- Fresh Leads WorkflowDSDante SauderCallYet To StartAug 31, 2026 01:47…🗑
PRPriya Ramesh1- Fresh Leads WorkflowDSDante SauderCallYet To StartAug 31, 2026 02:18…🗑
TVTony Vasquez1- Fresh Leads WorkflowDSDante SauderCallYet To StartAug 31, 2026 02:24…🗑
ABAlicia Bennett1- Fresh Leads WorkflowDSDante SauderCallYet To StartAug 31, 2026 03:14…🗑
RKRay Kowalski1- Fresh Leads WorkflowDSDante SauderCallYet To StartAug 31, 2026 03:32…🗑
NTNina Tran1- Fresh Leads WorkflowDSDante SauderCallYet To StartAug 31, 2026 03:41…🗑
JSJordan Silva1- Fresh Leads WorkflowDSDante SauderCallYet To StartAug 31, 2026 04:41…🗑
PreviousNext
  • One click starts the queue and it advances on its own
  • Ring their phone or call them on WhatsApp, from the same list
  • Assigned by rep, so nobody double-calls the same person
Automated workflows

No answer at 10am? They're back in the list by 2pm.

A rep calls, nobody picks up, and in most stores that lead is done. Here it re-enters the same call list a few hours later, so the same customer gets another shot the same day instead of next week.

  • No answer, and the lead comes back to the list in a few hours
  • Every call logged on the contact with a recording and duration
  • Managers see who's working their list and who isn't
RKRay Kowalski
Call completed
▶ 0:00 / 0:251x
Recording and duration saved to the contact
03:48 PM
Are you still looking to move on this?
US
03:49 PM ✓✓
RK
Yes
03:51 PM
What kind of budget are you working with?
US
04:01 PM ✓✓
RK
Somewhere around $400 a month if that works
07:05 PM
⌄ Type a message ➤ ⌄
Reporting

Know which channel earns it, and which rep works it

Open the call report and see how every rep is doing — answered, missed, average duration — then play back any call from the log without asking anyone for a number.

Call report

2026-08-25 → 2026-08-31 i All numbers ⌄ ≡ Filters
IncomingOutgoing
Call by status
No answer:
32.40%
Busy:
1.70%
Total 412
Failed:
4.10%
Answered:
61.80%
Avg. call duration: 2m 47s | Total call duration: 19h 06m 22s
All callsIncomingOutgoing ▥ Columns ⤓
RecordingFirst timeDevice typeMarketing campaignCall flowLanding page
Recording 104:12
⤓▶1.25x
 No-2 - New Leads Workflow +1 249-555-0148 ⇒
+1 647-555-0102		-
Recording 102:38
⤓▶1x
 No-2 - New Leads Workflow +1 249-555-0148 ⇒
+1 647-555-0137		-
No recording No-2 - New Leads Workflow +1 249-555-0148 ⇒
+1 647-555-0164		-
Recording 106:51
⤓▶1x
 Yes-2 - New Leads Workflow +1 249-555-0148 ⇒
+1 647-555-0119		-
Call report — calls by status
  • Answered, no answer, busy and failed, broken out by rep
  • Incoming and outgoing calls reported separately
  • Every call recorded, so you can listen back whenever you want
Why not a generic CRM

Built for the people making the calls

Generic CRM

  • Arrives as an empty box you configure yourself
  • Built for B2B pipelines and quarterly quotas
  • Leads sit in a dashboard nobody has open
  • Per-seat pricing that punishes you for hiring
  • Support ticket, answered in two business days

ContactLink.io

  • Workflows already built for teams that work leads daily
  • Set up the way your team actually sells
  • Every channel in one place, not six tabs
  • Priced for a small team, not an enterprise
  • A named person who answers the phone
Pricing

Simple monthly pricing

Pay yearly and save up to 17%. Add users any time. All prices in CAD.

Starter

One salesperson working their own leads.

$119
per month
  • Single user
  • All channels in one queue
  • Instant lead alerts
  • Call list and recordings
Book a demo
Most teams start here

Growth

A team sharing one lead queue.

$249
per month
  • 3 users included, then $15 each
  • Everything in Starter
  • Automated callback workflows
  • Custom and call reporting
  • Manager visibility across reps
Book a demo

Group

Several teams or locations.

Custom
billed per team
  • Everything in Growth
  • Per-team reporting
  • Custom workflow build
  • Dedicated account manager
Talk to us
Straight answers

Questions we get

Is a robot texting my customers?

No. ContactLink.io alerts your salespeople — it doesn't talk to customers on your behalf. Every message a customer gets comes from a person on your floor.

What about the tools we already use?

They stay. ContactLink.io replaces the CRM your team lives in for leads, calls and follow-up. Your accounting, quoting and back-office software keeps doing exactly what it does now.

How long does setup take?

One business day. We connect your channels, set your rotation rules, and walk your team through it on a call. You're not handed a login and left to figure it out.

What about the leads already in our old CRM?

We bring them across — contacts, history and open opportunities — before you switch over. Nobody starts from an empty database.

What's the contract?

Monthly plans run month to month — cancel any time with 30 days' notice. Yearly plans are discounted in exchange for committing to the full twelve months.

See it running on your own leads

Fifteen minutes. We'll wire up one of your channels live so you can watch a real lead land and the dialer pick it up.

Got it — we'll reach out within one business day.